The Use of Checklists with Smart Glasses in Operating Rooms – Findings from a Pilot StudyThomas Boillat (HEC Lausanne)
21 février 2017 - 12:15-13:15, salle Internef 237
In America only, every year almost half a million patients die in operating rooms from preventable errors, while 2’000 patients are confronted with wrong-site surgery (i.e., surgery performed on the wrong side or site of the body). Among the origins of such dramatic figures, the lack of systematic verification approaches is considered as one of the main causes. To address this problem, hospitals have adopted checklists, which are also used in many other fields (e.g., aviation) for their capability to reduce human errors. Despite their benefits, hospitals are far from systematically relying on checklists. In America only 25% of hospitals have adopted checklists. Other studies demonstrate that even when the use of checklists is compulsory, hospitals do not systematically comply to them and do not use them completely. Among the main barriers towards an effective implementation and use of checklists, poor checklist design, lack of surgeons’ engagement and direct perceived benefit are the most critical factors. This research focuses on the use of Google Glass as head-mounted display to support the execution of checklists and overcome existing shortcomings of surgery checklists. We iteratively designed a checklist application for Google Glass and evaluated it in the operating rooms over a six month period together with six other surgeons. Preliminary results reveal that smart glasses are more efficient than traditional paper-based or posters usually used in operating rooms to support the execution of checklists. At the same time, customised content brings more value to checklist by notably reducing time wasted for unprepared equipment.
Bio of the speaker:
Thomas Boillat is a postdoctoral researcher at the University of Lausanne and an external researcher at the Stanford School of Medicine. He earned his PhD in Information Systems from the University of Lausanne, Faculty of Business and Economics (HEC), in 2017. His doctoral studies focused on the design and uses of IT artifacts for individual routines in organizational contexts. In this view, he notably designed a reference model that describes how organizational knowledge can be codified and stored in checklists. He was recently invited as visiting scholar at the Stanford School of Medicine where he designed and evaluated a smart glass application based on checklists to support surgeons. Prior to his doctorate, Thomas Boillat completed a Master of Science in Information Systems from the University of Lausanne’s School of Business and Economics (HEC) and a Bachelor of Science in Information Systems from the University of Applied Sciences Western Switzerland. He also worked as system engineer for Nestlé, Nespresso and Pictet SA during three years and as developer during 5 years.